Politique d'expédition

 

1. General Information

  • All orders are subject to product availability. In the unlikely event that an item is not available after you place your order, we will notify you and offer a full refund or the option to wait for restocking.

2. Free Worldwide Shipping

  • We are delighted to offer Free Express Shipping (2-4 business days) to our customers worldwide. No minimum purchase is required. Our free shipping applies to all products available on our website.

3. Fast Shipping

  • Our goal is to process and ship your order as quickly as possible. Orders are typically processed within 24 hours of receipt.
  • Estimated delivery times vary by location but are generally within 2-4 business days. Please note that these are estimated times and actual delivery may vary based on logistical factors.

4. Order Tracking

  • Once your order is shipped, we will provide you with a tracking number so you can monitor the status of your delivery.

5. International Shipping

  • As we ship globally, don't worry about import duties and taxes, we pay all of them and you don't have to pay anything

6. Packaging

  • We take great care in securely packaging our rugs to ensure they arrive at your doorstep in perfect condition.

7. Damaged Items in Transport

  • If you receive your order and find that it has been damaged during shipping, please contact us immediately at info@rugtix.com We will work with you to quickly resolve the issue.

8. Customer Service

  • Our customer service team is here to assist you with any questions or concerns regarding your order. Please feel free to contact us at info@rugtix.com